Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Hello and Welcome! Please read the following carefully

The following are the terms and conditions for the sale of goods by us and replace any previous terms and conditions. By accessing, using and purchasing from KickerRockerGlory.com, and by indicating that you have read the terms and conditions here listed, you are agreeing to be legally bound by these terms and conditions. These may change over time. We (The Company) intend to rely on these terms, and they are used to avoid any misunderstanding about what you (The Customer) can expect from us, and what we expect from you. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand do not hesitate to get in touch before placing your order.

Products

All products sold via KnickerRockerGlory are sold as Novelty Products. As such, KnickerRockerGlory can not be held responsible for any injury caused by their use.

Legal Age To Buy

By purchasing products from knickerrockerglory.com you are declaring that you are of appropriate legal age to buy and process adult products, dependent on your country, area or community. In the UK, this means 18 years of age. If we (The Company) discover that you are not of the appropriate legal age to purchase from the website, Knicker Rocker Glory is not obliged to accept or fulfil your order.

Contract Formation

All orders made through KnickerRockerGlory.com and its associated platforms (Facebook shops e.t.c.) are subject to acceptance of your order by us and availability of the product. We may choose not to continue and  cancel your order at any time.
A contract will only officially exist between you (The Customer) and us (The Company) when your parcel has been dispatched.

Payment

Payment can be made by credit card or debit card. Orders need to be placed via our website.
KnickerRockerGlory.com provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.
Your credit and debit cards are charged in the name of Knicker Rocker Glory.

If you have a non-UK issued payment card, the exchange rate offered by your bank at the time of ordering will determine the exact amount you will be charged. Knicker Rocker Glory have no control over this.

Delivery

Delivery is usually made via courier. Please make sure someone is in to receive your parcel.

Our standard delivery time is 3-5 working days. This may be longer over peak times such as Christmas.
Any shortages or damages with the delivery must be reported to us within 24 hours.
Knicker Rocker Glory can not be held responsible for delays in delivery caused by incorrect information supplied at checkout.
Delivery to the UK is usually £4 or free over £20.
Delivery to Europe (£25) USA and Canada (£30) on standard products (excludes hampers).

We are not responsible for any import taxes or duty, or any additional charges required to receive the delivery into your country/region.

For 2016 Christmas delivery dates, please click here. Usual delivery services should resume from 4th January.

Returns

You have 14 days from receiving the item to return it back to us.
We only accept back unopened, unused items (unless faulty). All packaging, seals and shrinkwrap must be intact and undamaged (i.e. in a resaleable condition).
It is your responsibility to get the goods safely back to us. We recommend you obtain proof of postage. All shipping costs are your responsibility (unless faulty).
Please contact us if you would like to return an item, so that we can provide you with the appropriate details.

Refunds
Once we have accepted your return, refunds may take up to 5 working days to be processed. All refunds will be made to the original payment method.

Cancelling Your Order
If you choose to cancel an order, and the order hasn’t yet been shipped, we will refund you the full amount including shipping.
If the order has already been shipped, you are required to bear the costs of returning the item to us, and we will refund the amount according to the above terms and conditions, minus the original shipping amount.

Faulty Items
All items should be tested before intimate use. If you believe an item to be faulty, please get in touch.
Many of our items come with warranties, and we advise you to register your product with the appropriate manufacturer as soon as you receive the item.

Most returns are dealt with via the manufacturer, if you have their warranty in place. Please contact us if you have any questions.

Any faulty goods returns to us need to reach us within 7 days of you receiving your order.

 

Special Offers and Discount Codes

Discount codes are not applicable to sale items, gift vouchers or events unless otherwise stated.

 

Gift Vouchers

Gift vouchers are valid for 1 year from date of purchase unless otherwise stated. No cash alternative and no change given. Online use only.

 

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify, transmit, broadcast or reproduce any content without our prior written consent. All material is copyright property of Knicker Rocker Glory.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. You lose all rights to be named as creator. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

All models featured within this website are over the age of 18.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Registered Trading Address

53 St. John’s Road, Stansted Mountfitchet, Essex. CM24 8JS.

 

Trademark

Knicker Rocker Glory is a registered trademark.

 

Credits – Imagary

TV boudoir image in top banner – Nicola Grimshaw-Mitchell from My Boudoir http://www.myboudoir.co.uk/

 

Knicker Rocker glory is now CLOSED FOR TRADING - you are able to browse the site but we are unable to process orders.Thank you to everyone for your support over the last 18 months. Love Ruby x

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